Frequently Asked Questions

1. Do I need an account to place an order?

 - No, you do not need to create an account to place an order. We provide an option to create an account after placing an order as a guest. This allows you to enjoy the benefits of an account while still being able to make a purchase without any initial commitment.

2.  What payment methods do you accept?

 - We accept various payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, PayPal.

3. What shipping methods do you provide?

 - We provide the following shipping methods: Canada Post, Post Luxembourg , PostNL, USPS, and DHL.

4. How long will it take to receive my order?

 - The delivery time depends on the shipping method chosen. Here are the estimated delivery times for different shipping providers:

     Canada Post: 10-15 business days

     Post Luxembourg: 15-25 business days

     PostNL: 15-25 business days

     USPS: 10-15 business days

     DHL: 7-12 business days